Privacy Policy

This Privacy Policy describes how TOTU INDIA (referred to as “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from https://sheeshaa.co.in (the “Site”).

1. Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

• Order Information: When you make a purchase or attempt to make a purchase through the Site, we collect information including your name, billing address, shipping address, payment information (including credit card numbers or other accepted payment methods), email address, and phone number.

• Device Information: We automatically collect information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device.

• Customer Support Information: If you contact us for support, we may collect any additional information you choose to provide to resolve your inquiry.

2. How We Use Your Information

We use the personal information we collect to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

• Communicate with you regarding your orders or inquiries.

• Screen our orders for potential risk or fraud.

• Provide you with information or advertising relating to our products or services, in line with the preferences you have shared with us.

• Improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your information as described above. For example:

• Service Providers: We share information with shipping partners to deliver your products and payment gateways to process transactions.

• Analytics: We may use tools like Google Analytics to help us understand how our customers use the Site.

• Legal Compliance: We may share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Cookies

Our Site uses “Cookies” to enhance your experience. These are small data files placed on your device or computer. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Security

We value your trust in providing us with your personal information and use commercially acceptable means of protecting it. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Under the laws of India (including the Information Technology Act, 2000), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

8. Changes to This Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Us & Grievance Officer

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at:

TOTU INDIA Address: H No 72, Lajpat Nagar 4, New Delhi – 110024, India

Phone: +91-9953122551

Email: Indiatotu@gmail.com